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- HP Community
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- Printer Ink Cartridges & Print Quality
- My font is printing with an outline and very light almost gr...

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02-02-2021 03:06 PM
Help, my printer started printing very light outline font. Even my signature is outlined with light gray in the middle. I have factory reset, cleaned the heads, and downloaded the latest drivers and software. It is still printing the same way. BtW test pages in black are affected that way too.
02-10-2021 06:04 AM
Welcome to the HP Support Community.
Does this happen while copying too? Are you using HP Genuine inks?
Try the steps you haven't from here: https://support.hp.com/in-en/document/c05076934
Let me know if this helps.
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Thanks!
Have a great day!
I am an HP Employee