My ink cartridge is half full but when it prints ink is very faint!

[dotelvis]

I have an HP Envy 5055 All-in-One Printer. My ink cartridge is half full but when it prints the print is very faint. However, when I printed the align page it was very bright. What is going on?

[Kumar0307]

@dotelvis, Welcome to the HP Support Community! I’m here to help.

I understand the printouts are faded. To assist you better,

• Which application are you trying to print from?
• Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
• Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Let us try these steps:

Check the ink levels and replace any low/empty ink cartridge.

Perform the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues

Clean the ink cartridges up to 2 times and print a quality report to check the result.

Hope this helps! Keep me posted. 

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