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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 7 (64-bit)

My ink cartridges are about halfway full but if a try to print or photocopy anything, the page comes out completely blank

HP 3639

1 REPLY 1
HP Recommended

@camillaN

 

Welcome to the HP support community.

 

I understand that your printer is printing blank pages, I am glad to assist you.

Clean the ink cartridges

  1. Load paper into the input tray.

  2. Open or search for the HP folder in your list of installed software programs, click the folder for your printer, and then click the name of your printer.

    The HP Printer Assistant software opens.

  3. On the HP Printer Assistant window, click Maintain Your Printer.

  4. Click the Device Services tab, and then click Clean Ink Cartridges ().

    A Print Quality Diagnostic page prints.

    Figure : Example of a Print Quality Diagnostic page

    Image: Example of a Print Quality Diagnostic page
  5. Examine the Print Quality Diagnostic page.

    • If the print quality is acceptable, click Done. You can stop troubleshooting.

    • If the print quality is unacceptable, click Second-level Clean when prompted to continue the next level of cleaning.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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