My new HP cartridges 300XL are printing shadows

[Stefan2700]

I have looked through the forum at similar problems, and the solution that makes most sense to me is that for case 7767086 (Ink not aligning for smaller text) and case 7795502 (why is my F4580 printer printing characters with shadows?) - i.e. It is a due to a problem with recently manufactured HP cartridges. The shadowed effect occurs with text from different software products.

New HP cartridges 300XL black (CC641EE) & 300XL color (CC644EE) installed.

Factory reset of HP Deskjet F4580 All-in-One-printer and calibrating the cartridges again it is not solving the problem.

When I install the old almost empty HP cartridges it is not printing shadowed effects.

I have the same problem as below post!!!

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Posted 10-07-2020 06:50 PM by HP support @sean_the_maths (case 7795502)

You may be right, this looks like a hardware issue. Please reach out to the HP Support in your region regarding the service options for your printer/replacement.

User feedback: I am unable to contact HP Support because the online form says my printer is out of warranty (true, I bought it in 2010). Although the product I wish to complain about is the HP ink cartridge, the form does not recognize my ink cartridge HP 300XL (CC641E), or indeed any ink cartridge. So how do I contact HP Support ?

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[Bob_Headrick · Accepted solution]

The cartridges do have a warranty, see the document here for information. To get warranty coverage you will need to go to the Contact HP page, then enter the information for your printer.  At this point it will likely say "Manufacturer's warranty has expired"  To the right of this it will say "See details".  Click the "See details" link, which will open another page with more details.  Near the bottom of the text will be a paragraph that says : 

HP has checked your product information, including the product and serial numbers, to determine your warranty results.The legal warranty expiration date is based on the date of purchase, as indicated on your receipt. If you feel these results are incorrect, you may submit a dispute for review. Dispute this > 

Click on the "Dispute this" link which will ask for some additional contact information.  Fill out the contact information, then in the bottom section select: 

Dispute reason  

  Issue with my Accessories, Supplies and/or Software. 

In the comment section indicate that you have a defective supply that is in warranty, you have verified the supply is defective by switching it with a replacement supply.

[Stefan2700]

Hi Bob,

Thanks for your great support 👍

I have filled out "Dispute this" fomular and I 🤞 that it will work.

Br, Stefan