My photos are printing with a white border, how can I get rid of it?

[AimeeLee1973]

I have an ENVY 6055e and I can’t print my pictures without getting a white border. Does anyone know how I can get rid of the border?

[Dragon-Fur]

@AimeeLee1973 

Welcome to the HP User Community.

You did not include an Operating System / version.

This answer assumes you are using HP Smart Mobile with a supported mobile device or tablet.

Windows also supports the options shown - the setup is slightly different.

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The printer supports borderless printing:

Borderless Printing

Yes (up to 8.5 x 11 in, 216 x 297 mm)

When borders are used, margins are supported at the size shown:

Print Margin Bottom (A4)	3 mm
Print Margin Left (A4)	3 mm
Print Margin Right (A4)	3 mm
Print Margin Top (A4)	3 mm

Important

Some printers only support borderless printing using certain paper types.

For example,

If you cannot print borderless,

Try using Photo Paper or (perhaps) Brochure / Professional paper selection.

Media Size (facet)	Letter; A4; B5
Media Sizes Custom (imperial)	Simplex:3 x 5 to 8.5 x11.7 in; Duplex:3 x 5.5 to 8.5 x 11.7 in
Media Sizes Custom (metric)	Simplex: 76.2 x 127 to 216 x 297 mm; Duplex: 76.2 x 127 to 216 x 297 mm
Media Types	Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled
Media Weight Recommended (imperial)	20 lb
Media Weight Recommended (metric)	75 g/m²
Media Weights Supported, By Paper Path (Imperial)	Letter: 16 to 24 lb; HP envelopes: 20 to 24 lb; HP cards: up to 53 lb; HP 4 x 6 inch photo paper: up to 80 lb
Media Weights Supported, By Paper Path (metric)	A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

 What you can do - and where you set the paper size and type - depends on the printer and the Operating System you are using to view and submit the job to the printer.

This printer lacks a printer display panel where you could type / adjust printer information.

Instead, use the Embedded Web Server (EWS) to view / adjust your printer settings.

Example - Retain / Modify (Edit) / Check the Paper Size and Type - Tray and Paper Management

Retain_Printing_Preferences_11

HP Smart Mobile

Reminder  Using HP Smart Mobile requires that paper size / type be adjusted before you open the content to be printed.

After the printer paper size / type are selected,

HP Smart can "Resize" the content.

Standard options might include Resizing options: Manual, Original Size, Fit to Page, or Fill Page

"Fill Page" is selected to spread the photo to the edge of the paper (borderless).

Note that if the shape of the photo does not match the shape of the paper, the image will be cropped / sized to fit the paper.  This generally works though some content might be cropped in one or both directions to force the image onto the shape of the paper.

General Example - HP Smart Mobile > Simple Photo Print > Transform - Resize / Move

HP_Smart_Mobile_Image_Print_Resize-Move_1

Related / Optional / Additional Information

If you want to edit a previously saved image file - perhaps to change its shape -

Open HP Smart Mobile > select Scan > select options (for example for Page Size)

Select Source = Files and Photos (Import)

Once the file is opened, select Edit > Crop

Adjust as desired > select Done > Continue to Save / Share (email) / Print

General examples - HP Smart Mobile - Source selection and optional Edit > Crop

HP_Smart_Mobile_Scan_PDF-Image_Options_5

HP_Smart_Mobile_Print_Edit_Crop_4

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

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HP ENVY 6055e All-in-One Printer 

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