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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- My printer blocked the generic ink I bought. The hp brand is...

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04-22-2025 08:47 PM
I need help on how to unblock the printer so that I am able to use my HP 9018e printer. I paid over $200 for it and the price of the ink is almost that much. I need help with an alternative ink cartridge of my choice or help on how to disable d
Thank you.
04-24-2025 05:23 AM
Hi @IsaCruz,
Welcome to the HP support community.
I understand you want to use third-party cartridges, instead of the HP Genuine ink cartridge, and the printer is giving a blocked error and not unable to use those cartridges. I will surely try to find all the help.
Please help us with the Printer serial number or the product number in a private message for further assistance.
Here is the link to find the product number: - Click here
To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
VikramTheGreat
HP Support