My printer blocked the generic ink I bought. The hp brand is too expensive & I can't afford it. Help

[IsaCruz]

I need help on how to unblock the printer so that I am able to use my HP 9018e  printer. I paid over $200 for it and the price of the ink is almost that much. I need help with an alternative ink cartridge of my choice or help on how to disable d

Thank you.

[VikramTheGreat]

Hi @IsaCruz,

Welcome to the HP support community.

I understand you want to use third-party cartridges, instead of the HP Genuine ink cartridge, and the printer is giving a blocked error and not unable to use those cartridges. I will surely try to find all the help.

Please help us with the Printer serial number or the product number in a private message for further assistance.
 

Here is the link to find the product number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

VikramTheGreat

HP Support

[IsaCruz]

Good Day,

Thank you for reaching out and offering your help with this matter.

The requested information follows.

HP Office Jet Pro 9018e All in One

Product#: 1G5L5A

SN: TH1BA361M5

Thank you and I am looking forward to hearing from soon.

IsaCruz