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‎09-20-2023 05:19 PM

HP Recommended
Product: HP ENVY Photo 7155 All-in-One Printer

I have an HP envy photo 7155 and I’m getting an error that the ink cartridges are not communicating with the printer. I have tried all of the troubleshooting with the virtual assistant

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1 person had the same question
1 REPLY 1

‎09-25-2023 11:22 AM - edited ‎09-25-2023 11:23 AM

HP Recommended

@Realtor_AS 

 

Welcome to the HP support community.

 

I understand that you are getting cartridge error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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