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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- My printer colour is fading as it prints across the page
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11-16-2021 02:16 AM
I've installed 4 new HP print cartridges and run the printer head clean twice on all levels.
When the printer isn't printing block colours it works fine.
Is there an easy fix?
Thanking you in advance
11-23-2021 08:22 AM
@NZ_Parky, Welcome to the HP Support Community! I’m here to help.
I understand the print quality is faded. I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.
Make sure you have tried the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues
Use HP ink cartridges.
If the issue persists even after using new ink cartridges, I'm afraid the printhead has gone bad which is non-removable on this model printer.
Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
KUMAR0307
I am an HP Employee