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‎04-10-2022 10:02 AM

HP Recommended
Product: HP DeskJet 2755 All-in-One Printer
Operating System: Microsoft Windows 11

Hello,

 

My DeskJet 2755 printer is refusing to print. It asks for Setup cartridges to be inserted, but I don't have those. Is there a way to override this?

 

Thanks in advance for any help!

 

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-13-2022 08:00 AM

HP Recommended

Hi @Odin412,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are receiving a "use setup cartridges" error.

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎04-13-2022 08:00 AM

HP Recommended

Hi @Odin412,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are receiving a "use setup cartridges" error.

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

1 person found this reply helpful
Was this reply helpful? Yes No
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