My printer is not connected because I will be away for three months. House is shut down till I retu

[Gaety]

Please note what I stated above. Tks

[Gaety]

Phone number for customer service

[VikramTheGreat]

Hi @Gaety,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We understand that your HP OfficeJet Pro 8025e All-in-One Printer will be offline for the next three months as your residence will be temporarily closed. If you are enrolled in HP Instant Ink, we want to ensure your subscription is managed correctly during your absence.

How to Pause Your HP Instant Ink Plan

HP now offers a "Pause Plan" feature for customers who won’t be printing for a while.

🔧 To Pause Your Subscription:

1. Visit: HP Instant Ink – Ink Monthly Subscription | HP Official Site
2. Sign in with the account linked to your printer
3. Go to My Account > Change Plan
4. Look for the option: Pause Plan
   • You can pause for up to 6 months
   • You will not be billed during the paused period
5. Confirm and save your changes

📌 Your service will automatically resume once the pause period ends, or you can reactivate it earlier if you return sooner.

What Happens When You Return

When you power on the printer again:

• Ensure it is connected to Wi-Fi and HP Cloud
• It will automatically resync with HP Instant Ink servers

Any unused pages or rollover pages (if applicable) will be updated accordingly

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat