My printer is not printing well please help

[Byan]

My printer has been not printing well, not sure the issue.  It says it has ink.  Please see attached pictures, any recommendations?

 

 

[Garp_senchau]

@Byan, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

It looks like your HP Color LaserJet is experiencing print quality issues. Based on the images you provided, here are some possible causes:

• Even if your printer says it has ink, toner cartridges can get clogged or run low unevenly check them once.
• Dust or toner buildup can reduce print clarity.
• A worn-out imaging drum or fuser can cause uneven or faint prints.
• Humidity or environment can affect toner adhesion and cause faded prints.
• Outdated firmware or drivers may also cause miscommunication with the printer.

Remove and Shake the Toner Cartridges

• Take out each toner cartridge and gently shake it to redistribute toner, then reinstall it.

Run a Cleaning Cycle

• On the printer menu, go to Setup > Printer Maintenance > Clean Page Smears and follow the prompts.

Check Print Settings

• In Windows 11, go to Settings > Bluetooth & Devices > Printers & Scanners > Your Printer > Printing Preferences and make sure the print quality is set to "Best."

Update Printer Firmware and Drivers: 

• Download and install the latest drivers and firmware from HP’s website.
• Update the firmware on an HP printer | HP® Support

You may also refer to this guide: HP DeskJet, ENVY, OfficeJet 5000, 5200 printers - No black ink, wrong colors, other print quality is...

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped you or made things easier, I’d truly appreciate it if you could mark it as an Accepted Solution! ✅ This not only helps others find the right fix faster but also spreads the support. 💙 And if you found my reply helpful, tapping "Yes" on "Was this reply helpful?" means the world- it ensures more people get the solution they need! 🌟 Your small action can make a big impact! 💪😊

Regards,