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‎10-22-2024 02:26 AM - last edited on ‎10-22-2024 11:52 AM by Retired

HP Recommended

HP INK TANK WIRELESS 419

Category:
1 REPLY 1

‎10-23-2024 02:49 PM

HP Recommended

Hi @Danniqute 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If your HP Ink Tank Wireless 419 printer is overlapping or duplicating text when printing, here are some steps to troubleshoot the issue:

1. Check Print Settings:

  • Make sure that the print settings on your computer are correct. Sometimes, incorrect settings like “Fit to Page” or a wrong paper size can cause text to overlap.

2. Clean Printhead:

  • Run a printhead cleaning from the printer's menu. This can help remove any blockages that might be causing print quality issues.

3. Check for Software Issues:

  • Ensure that your printer drivers are up to date. Visit the HP support website to download the latest drivers.

4. Print a Test Page:

  • Print a test page from the printer's control panel. This can help determine if the issue is with the printer or the specific document you're trying to print.

5. Inspect the Ink Levels:

  • Check the ink levels to ensure they are sufficient. Low ink can sometimes lead to print quality issues.

6. Try Different Software:

  • If you're printing from a specific application (like Word or Excel), try printing from another application to see if the issue persists.

7. Check Document Settings:

  • Ensure that the document you are printing does not have any formatting issues. Sometimes hidden elements or duplicate layers in the document can cause printing problems.

8. Restart the Printer and Computer:

  • Turn off the printer and your computer, wait for a minute, and then turn them back on. This can help reset any temporary issues.

9. Run HP Print and Scan Doctor:

  • Download and run the HP Print and Scan Doctor. This tool can help diagnose and fix various printing issues.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

 

.
Sneha_01- HP support
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