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HP office jet pro 7740

My printer has been printing blurry imagines I have to tried to change the ink several times but it does not seem to fix the problem 

1 REPLY 1
HP Recommended

Hi @Annbennion02 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If your printer is producing blurry prints even after changing the ink, here are some steps you can take to troubleshoot the issue:

1. Run a Print Head Cleaning

  • Most printers have a built-in utility to clean the print heads. Check your printer's software or settings for this option. Running this can help clear any clogs.

2. Check Print Quality Settings

  • Make sure the print quality settings are set to a higher quality. In the print dialog, select options like "Best" or "High Quality."

3. Perform an Alignment

  • Run the printer alignment process, which can usually be found in the printer's maintenance settings. This ensures the print heads are correctly aligned.

4. Inspect the Ink Cartridges

  • Make sure the ink cartridges are installed correctly and securely. Check for any protective tape or packaging that may not have been removed.

5. Use Genuine Ink Cartridges

  • If you’re using third-party ink cartridges, consider switching to genuine cartridges, as compatibility issues can sometimes affect print quality.

6. Check Paper Type

  • Ensure you are using the right type of paper for your print job. Using the wrong paper can affect the quality of the print.

7. Update Printer Drivers

  • Visit the manufacturer’s website and ensure you have the latest drivers installed for your printer model. Updated drivers can fix bugs that affect print quality.

8. Check for Software Issues

  • If you’re printing from specific software (like a design or editing program), try printing from a different application to see if the issue persists.

9. Check for Hardware Issues

  • Inspect the print head for any visible damage or wear. If the print head is damaged, it may need to be replaced.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

 

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Sneha_01- HP support
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