• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎06-08-2024 11:31 PM - last edited on ‎08-07-2024 08:14 AM by Retired

HP Recommended
Product: HP DeskJet 4155e All-in-One Printer

My printer keeps cutting off portions of the page when printing. I print sewing patterns. The pdf page formatting is A4. My printer never prints the complete pattern. It keeps taking off the bottom or top portion of the pdf when printing. For example, if  if the word "The" is in the document at the top. the top of the 'T' is missing. and it does the same at the bottom. I've tried printing it through Adobe, downloads, and the HP Smart app. None of these make it print correctly. I even tried buying Legal size paper to print a document formatted in A4 and that still doesn't work. it either still cuts the patterns at the top and bottom when printing or, it increases the size of the pattern making it unusable.

 

How do i fix this? 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.