-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- My printer prints blank pages
Create an account on the HP Community to personalize your profile and ask a question
11-20-2024 10:15 AM
I send a print job to my printer, and it prints blank pages. I have cleaned printer head 4 times, and this has not fixed the issue. I have replaced ink cartridge also. What can I do for my printer to print ink.
11-21-2024 03:21 PM
Hi @Ginger274,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I understand you're experiencing an issue with your printer that prints blank pages.
Are you able to make a copy on the printer standalone? (Place an original document on the scanner glass and make a copy to confirm hardware is working fine)
To understand the issue and help you, please share the details listed below:
- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).
- May I know which application are you using to print?
- When was the last time your printer was working fine?
- Were there any changes made to your printer recently?
- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead!
Irwin6
HP Support
Irwin6
I am an HP Employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!