My printer shows it has ink but when I print it’s very light

[Human73]

Do you know how I can fix the print so it’s darker

[Nal_NR]

Hi @Human73

Welcome to the HP support community.

I understand that you are facing print quality issues. I'd like to help!

Please follow the steps mentioned below.

Run the automated printhead or ink cartridge cleaning tool

• Clean the printhead and cartridges to resolve print quality issues including incorrect colors, streaks, and faded prints.
• Load plain white paper in the tray.
• Open the HP Smart app, and then click the picture of your printer to open the settings and management tools.
• In Print Quality Tools or in Advanced Settings > Tools > Utilities > Print Quality Toolbox, select Clean Printhead to start the cleaning tool.
• Review the Print Quality Diagnostic page that prints for defects and any instructions to resolve the issue. Run up to two more cleaning cycles, if necessary.

Check for ink smears on the back of printouts

• Use an automated cleaning tool if there are smears of ink on the back of documents or photos.
• Load plain white paper into the tray.
• Open the HP Smart app, and then click the picture of your printer to open the settings and management tools.
• In Print Quality Tools or in Advanced Settings > Tools > Utilities > Print Quality Toolbox, select Clean next to Clean Smear to start the cleaning tool.

Follow the remaining steps from the document here.

Hope this helps. Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Nal_NR]

Hi @Human73,

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Have a great day!