My printer skips lines when printing or copying

[Sjhills]

My HP pro 8710 skips lines when printing and copying not all words show clearly 

[KrazyToad]

@Sjhills

Welcome to HP Support Community

I would like to help

The printhead could be clogged, and you might need to clean the printhead several times to restore print quality. Use an automated tool from the control panel to clean the printhead.

1. On the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .

2. Swipe up on the display, and then touch Printer Maintenance.

3. Touch Clean Printhead, and then touch Continue.

   A test page prints.

   

4. Examine the test page.

   • If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. Repeat these steps for the third cleaning stage, if necessary.

     NOTE: If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform all three levels of cleaning again.

   • If the print quality is acceptable, touch Done.

Thank you

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