My problem concerns a deskjet 3720 printer which prints sheets that are smudged and gobbledygook

[MargaretStark]

Can anyone assist me with my Deskjet 3720 printer which is unused straight from the box but was purchased 3 years ago the printer has worked for approximately 3 months now the print quality is rubbish, smudged, and absolutely gobbledygook. 

[Nirvana_95]

Hi @MargaretStark 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you're facing print quality-related issues on your HP DeskJet 3720 printer do not worry we are here to help you fix the issue.

May I know from when are you facing this issue?

May I know if you have made any recent hardware or software related changes to you have a printer?

I would suggest you please follow the steps shared in the link below and let me know the outcome of it: https://support.hp.com/in-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/8954254... 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @MargaretStark 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!