• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-08-2025 04:29 AM

HP Recommended
Operating System: Microsoft Windows 11

I AM GETTING AN ERROR MESSAGE AND I KNOW I CAN OVERRIDE THIS . I AM USING NON HP INK CARTRIDGES

Category:
1 REPLY 1

‎02-12-2025 12:38 PM

HP Recommended

HI @KATMAL2, Welcome to the HP Support Community! 

 

Non-HP ink cartridges can sometimes cause compatibility issues, leading to error messages like the one you're seeing. While it's possible to override the error in some cases, using non-HP ink may affect print quality and can potentially damage the printer in the long run.

For more details and troubleshooting steps, please refer to this HP support page: https://support.hp.com/ph-en/document/ish_1721989-1461843-16.

 

Let me know if you need any refinements! 😊

 

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.