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HP Recommended
HP Smart Tank 720 All-in-One
Microsoft Windows 10 (64-bit)

Dear HP,

 

I have purchased HP 720 Smart Tank All-in-One printer. I found that the black ink(GT53) in PIGMENT based ink where GT52 CMY are DYE based. As I am using it for school projects for my daughter, the colour prints gets bad when print cut-out is used to glue them for art and craft projects. 

Another point is that the colour printed photos are also not great if there is a slight spill of water droplets.

There is no such issue with BLACK GT53 as it is PIGMENT based and is water resistant after drying.

Requesting HP to bring PIGMENT based ink for GT52 CMY. 

 

Regards,

Sumanta Das

2 REPLIES 2
HP Recommended

You need to get a printer that uses all 4 pigmented inks




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HP Recommended

Could you let me know the pigment ink product details and the link to purchase it?

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