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‎10-31-2021 01:28 PM - last edited on ‎10-31-2021 03:09 PM by Retired

HP Recommended
Product: Officejet Pro 7740
Operating System: Microsoft Windows 10 (64-bit)

We received this printer as a gift and purchased 952(US) series cartridges only to realize that it took 954 & 958(L. America).  I have the original cartridges installed.  Here is the info from the regional reset dialogue box:

[personal info removed]

 

Any help would be greatly appreciated!

 

Category:
2 people had the same question
1 REPLY 1

‎11-03-2021 08:11 AM

HP Recommended

Hi @JS_L,

 

I'd like to help!

 

I understand you would like to reset the printer to the US region.

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP  HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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