Need a region reset to my LaserJet Pro MFP M281fdw

[gilsch]

I kindly need assistance to do regionalization reset, please advise. Thanks.

[VikramTheGreat]

Hi @gilsch,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

For your HP Color LaserJet Pro MFP M281fdw, a regionalization reset cannot be performed. Unlike some inkjet models, LaserJet printers do not support region reset functionality for toner cartridges. The region settings for toner are factory‑coded and tied to the printer at the time of manufacture.​

To help you further, we need to understand what specific error message you are seeing when trying to print or when installing your toner cartridges. For instance, common issues include:
 

• “Incompatible Cartridge” or “Used Cartridge Error”
• “Cartridge Protected” or “Cartridge Missing/Not Detected”

These messages may indicate a regional mismatch between the printer and toner or another compatibility or firmware‑related issue.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[gilsch]

@VikramTheGreat

Thanks for your reply. When installing your toner cartridges the panel display "Incompatible supplies" and printer error log contains "Cartridge region is incorrect for printer."

[VikramTheGreat]

Hi @gilsch,

Please help us with the Printer serial number or the product number in a private message for further assistance.

Here is the link to find the product serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.

VikramTheGreat

HP Support