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‎01-23-2024 11:28 AM

HP Recommended

Need black ink cartridge HP96 for Deskjet 6540. HP 98 is not compatible. Will any 3rd party cartridge work?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-25-2024 01:47 PM

HP Recommended

Hi @TomB16,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your printer.

You will have to use the same cartridge that came with the printer to resume printing.

 

To understand the issue and help you, please share the details listed below:

 

- May I know which country you are located in or did you move to another country?

- May I know which application you are using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-25-2024 01:47 PM

HP Recommended

Hi @TomB16,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your printer.

You will have to use the same cartridge that came with the printer to resume printing.

 

To understand the issue and help you, please share the details listed below:

 

- May I know which country you are located in or did you move to another country?

- May I know which application you are using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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