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‎09-14-2023 03:45 PM - last edited on ‎10-03-2023 07:03 AM by Retired

HP Recommended
Product: DeskJet 4155e

Could I kindly receive instructions on how to restart my printer to bypass the initial setup cartridges? They were lost when I opened the box and new bought ones the printer isn't recognizing them. I've already installed the cartridges, but need help with the error. Thank you for your assistance!

Category:
1 REPLY 1

‎09-17-2023 12:40 PM

HP Recommended

@ODOD

 

Welcome to the HP support community.

 

I understand that you are looking for setup cartridges, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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