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‎10-08-2024 02:54 PM - edited ‎10-08-2024 02:55 PM

HP Recommended
Product: HP ENVY 5010 All-in-One Printer

I recently moved back from Spain and I brought over my HP Envy 5010 printer. I bought what I thought were compatible cartridges (HP 65) but I'm getting an error saying those are not compatible even though they fit perfectly. It is my understanding from reading this forum that the printer needs to be reset to America for these cartridges to work, can you help me out with this please?

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