Need help

[Jessiechavez320]

Hey there. So i have a Hp Color LaserJet Pro MFP and I just CANNOT find out how to test the print quality. My printer works it prints BUT the quality is awful. Can someone please show me step by step on how to fix this?

[Dragon-Fur]

@Jessiechavez320 

Welcome to the HP English Community --

Open

HP Color LaserJet Pro MFP 4301, HP Color LaserJet Pro MFP 4302 - User Guide

Start on Page 117

Possibly n the Embedded Web Server - EWS

and

Open Category Troubleshooting > Topic Printing > Subtopic Print Quality

One of the documents / videos:

HP LaserJet Pro MFP 4301, 4302, 4303 - Resolving color print quality problems

and

Possibly

EWS > Print Quality > Tools

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Print Quality > Tools

EWS_9135_Tools_Print_Quality_Tools_3

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Color LaserJet Pro MFP 4301fdw Printer  

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

[Jessiechavez320]

I've followed everything but as for Pin it keeps saying invalid. I copy it off my printer and it continues to say invalid Pin

[Dragon-Fur]

@Jessiechavez320 

PIN is a different animal -- Yes, you need to be able to get to the EWS sections to affect changes.

The only thing I can suggest is that you see if the Printer Control Panel will let you get to the Print Quality tools.

The user manual might include where / how to manage the Printer Control Panel options.

There is a factory Reset -- again, though, to issue such in EWS, you have to have access to EWS.

I will forward your question about the PIN to our Moderators -

Should there be a response, look for a message here before the agent uses other methods to contact you.

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"