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HP Smart Tank 515 Wireless All-in-One

Nothing in the documentation gives me a part number for the black printhead, which I need to replace. What is it please?

Smart Tank 515

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I made a guess on your Product ID and got this parts list

https://partsurfer.hp.com/partsurfer/?searchtext=1TJ09A

 

There are several black cartridges listed unfortunately,

 

You might enter your actual product ID or even your serial number there and get a better list.

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

5 REPLIES 5
HP Recommended

I made a guess on your Product ID and got this parts list

https://partsurfer.hp.com/partsurfer/?searchtext=1TJ09A

 

There are several black cartridges listed unfortunately,

 

You might enter your actual product ID or even your serial number there and get a better list.

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Thank you so much? After entering my serial number the answer is X4E75A.

If only this site was listed somewhere, anywhere on HP support!

HP Recommended

Next question: can I buy this part from HP? Can't find it.

Amazon offer non-HP parts with this number, but...

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Ordered a non-HP part from Amazon, fitted it (not easy as the printer didn't think it needed to be replaced) and all good now. Without this thread and the one about how to get the print head to come out I'd be screwed. Thanks all!

HP Recommended

There seem to be multiple types of "part number" in the HP system. For example, in addition to "Smart Tank 515" being a name for the printer, it's also "Product Number" 1TJ09A.
One of the part numbers for the black print head for the abovementioned printer is 6ZA17AE.

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