Need regional reset code for printer purchased in US and currently moved to India

[Speed0902]

Could you please give me with regional reset code for HP Deskjet 4133e All-in-one to support 805 cartridge?

I bought the deskjet 4133e printer in US and moved currently to india.

Old region: US

New region: India

I purchased new 805 black and color cartridges in India and its showing as incompatible. I can provide you the serial number of the printer, tricolor and black color cartridge id.

Kindly let me know what other details you need for me to perform the regional reset.

Please guide me!

[Max3Aj]

@Speed0902, Welcome to HP Support Community!  

I will be more than happy to help you out here. 

  

To perform a printer region reset you need to meet the following conditions:  

  

1. You need to have the printer full feature software installed on your computer. 

2. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to. 

3. Make sure HP Smart App is installed too. 

  

Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select “Yes" on the bottom left to say “Thanks” for helping!  
 

Max3Aj

HP Support 

[Speed0902]

Hi @Max3Aj,

As you have mentioned, I have the printer full software installed on my laptop, I have installed the india equivalent cartridge which is HP 805 black and color. I also have the hp smart app installed to.

Please guide me on the next steps..

Thanks.

[Max3Aj · Accepted solution]

@Speed0902, Thank you for your response, 

  

Connect the printer via USB (usually you need it in case your internet connection is not strong or may have downtime while performing it. You can skip it and perform the process under wifi as well) 

  

Launch HP Smart and click the product ink levels to open the Supported Cartridges window. 

 Clicking ink levels in HP Smart 

Hold down the CTRL and SHIFT keys (Cmd + Space in MAC) and then right-click on the empty area to the right of the ink levels. 

Clicking to the right of the ink levels 

The Set New Regions window opens. 

  

Please share screenshot of this window on Private message.  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.  

  

Use the "Copy to Clipboard" feature to paste the values here. 

Max3Aj

HP Support 

[Speed0902]

@Max3Aj - i am unable to find the private message icon on the upper right corner next to my profile. And when I click on the link provided I am getting the following error message -

"You do not have sufficient privileges for this resource or its parent to perform this action."

Could you please let me know how i can share the values with you?

[Speed0902]

Kindly grant me privileges to send you private message.

[Speed0902]

Hi @Max3Aj , kindly help me to send you private message. I have the details that you are looking for. Please I request you to enable the private messaging for me.

[Speed0902]

Thanks a ton, Max3Aj!! Truly appreciate your support. My printer finally works!! 🙌 

[Max3Aj]

@Speed0902, My pleasure!! 😇

I am glad to be of assistance. 

You're awesome, and I'm honored to have been your go-to guide today! 

Stay fantastic, and have an amazing day ahead! 

Regards, 

Max3Aj