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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Need to change region on hp Envy printer from UK to Korea

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01-25-2021 07:07 PM
Hi, I have brought my UK printer to Korea where I now live but the local print cartridges don't work.
Can you send me the instructions to change the region on my printer.
The UK cartridge was HP301 and the Korean version is HP61.
Thank you,
Fiona
02-02-2021 05:04 AM
@FiClems, Welcome to HP Support Community!
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee