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‎08-08-2021 01:48 AM - last edited on ‎08-08-2021 06:59 AM by Retired

HP Recommended
Product: HP DeskJet Ink Advantage 5075 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I purchased HP DeskJet Ink Advantage 5075 All-in-One Printer from Kuwait and right now I am using it in India. Since 652 cartridge is not supported in India, I ordered myself replacement 680 cartridge. However I learnt that I have to do a regional reset before the printer accepts 680. Please help with the same. I have both the setup cartridge and the new one's ready.

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2 people had the same question
3 REPLIES 3

‎08-11-2021 03:53 AM

HP Recommended

@Febkosq89

 

Welcome to the HP support community.

 

I understand that you want to perform a region reset on the printer.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

  

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Sandytechy20
I am an HP Employee

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‎08-14-2021 12:09 PM - edited ‎08-14-2021 12:10 PM

HP Recommended

@sandytechy20

 

I already replied to your a private message but am still waiting for a reply.

 

I now have a useless printer that is of no use. Please look into this ASAP.

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‎08-20-2021 01:02 PM

HP Recommended

It's been few days and I am still waiting for the reset codes.

If someone could look into this it would be great! 

 

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