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- Need to return defective HP cartridges to BestBuy. I bought ...

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05-26-2025 06:34 AM
Product: HP ENVY 4512 All-in-One Printer
I bought HP replacement cartridges at BestBuy 11/2024 and just installed them (5/26/25). Anyone know if I return them, package opened, can I get new replacement cartridges or do I need to go through HP?
1 REPLY 1
05-26-2025 05:13 PM
Do they work at all? If yes print the supplies status pages as a sample and return them to BestBuy. HP authorizes any reseller to fulfill warranty but note many drag their heels and are inclined to not help.
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