Neverstop 1202w Prints Faded in the Center

[patlindq]

My Neverstop Laser MFP 1202w always prints with the middle part of the page faded.  I attached an image of the problem.  It is consistent on every page, the same section faded in the same way.  I have printed several hundred pages and gone through several HP brand toner cartrigdes and the problem has persisted.  I have checked the drum and don't see any issues with it.  I have shaken it and checked the chip.  I can't find anything wrong with it.  How can I fix this issue?  

[KrazyToad]

@patlindq

Welcome to HP Support Community

I would like to help

Please ensure the printer has the latest Firmware https://support.hp.com/in-en/document/ish_1776648-1643972-16

You can also refer to this Link: https://support.hp.com/in-en/document/c06352477

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[patlindq]

I have tired both of these already.  Would replacing the imaging drum fix it?

[KrazyToad]

If you have already performed all the troubleshooting I suggest you contact HP Support in your region for service options since this seems to be an issue with the imaging drums

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you