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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- New Cyan toner cartridge, blue smudges, left side of page , ...

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02-15-2025 08:32 AM
New HP 206X High Yield Cyan toner cartridge, W2111X causes blue smudge type streaks about an inch wide on the left side of the paper, repeats every 2 ½ inches down the paper when printing color, HP Laser Pro Jet MFP M283cdw.
02-19-2025 11:26 AM
Hi @KC02-15
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 😊
Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.
- Check the paper, print settings, and quality of the file being printed
- Check the toner levels and inspect the cartridges
- Replace any low or empty toner cartridges with new, genuine HP cartridges.
- Check print settings
- Print a cleaning page
For detailed instructions on how to perform the above steps, please click on the link below:
HP Color LaserJet Pro MFP M282, M283 printers - Fix poor print quality issues | HP® Support
If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day!
Take care, and have an amazing day!
Regards,
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!