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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- New Envy 6055 runs out of ink WEEKLY

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07-13-2021 12:04 PM
I am using a new Envy 6055. We have used it for exactly one month and I've already run through two sets of ink. This is ridiculous. Because it is controlled by an app, I suspect HP "decides" when it's low on ink and when to start printing blank pages. I tried switching from b&w to color (and that cartridge is definitely full) and still printing blanks. This happened LAST WEEK and I replaced both cartridges. Now it is happening again. I honestly regret buying this printer. There are no directions to anything, hard to find info online, either, even the power button doesn't work -- I have to unplug it to turn off and turn on again (when all else had failed). Can anyone help? At $30+ for the two cartridges, I can't afford this as a weekly expense. One more cartridge purchase and I've nearly paid for a new printer!
And now the site is refusing to post this, saying I'm "post flooding." Ridiculous.
07-14-2021 09:53 AM
Welcome to the HP Support Community.
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
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