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Microsoft Windows 10 (64-bit)

Attempting to set up a Laserjet Pro printer MFP M283CDW today. Purchased Original HP cartridges HP 206X cartridges.  Did not attempt to set up with the Original cartridges that came with Printer,  HP 206a cartridges.

RECEIVING SUPPLY PROBLEM ERROR.   4 CARTRIDGES ARE SHOWN BELOW the Supply Problem message, BUT THE YELLOW CARTRIDGE SHOWS A QUESTION MARK.

Could my problem be that I tried to set up the printer with the 206X cartridges instead of the 206a Cartridges that came with the printer??

1 REPLY 1
HP Recommended

Hello @Greydog308 ,
Welcome to the HP Support Community!

 

Print the supplies status page

  1. From the Home screen on the printer control panel, select the Setup menu
  2. Select Reports.
  3. Select Supplies Status.

Scan this printout and upload here, click on the icon "Insert photos", "Set format = Large", original size at least 200 KB.
But before you must remove or delete the printer serial number, if available, on the printout.

 

Kind Regards
Andr-1611


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