New HP Printer with ink printing blank pages

[Rutha-m]

New HP Printer with ink printing blank pages

[Garp_senchau]

@Rutha-m, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your new HP printer is printing blank pages, here are some troubleshooting steps you can follow to resolve the issue:

Troubleshooting Steps

Check the Ink Cartridges:

• Ensure that the ink cartridges are properly installed and are genuine HP cartridges. Sometimes, improperly installed or non-HP cartridges can cause printing issues.
• Check the ink levels to ensure that the cartridges are not empty or depleted.

Perform a Printer Alignment:

• Align the printer from the HP app or printer software. This ensures the print heads are correctly positioned for optimal printing performance.

Run a Print Head Cleaning:

• Use the printer’s control panel or the HP app to run a print head cleaning. This process will clear any blockages that might be interfering with ink flow.

Check Paper Settings:

• Ensure that the paper loaded in the tray matches the settings specified in the printing preferences. This can sometimes impact printing quality.

Check for Firmware and Driver Updates:

• Make sure that the printer firmware and software drivers are up to date. Updates can fix bugs and improve performance.

Perform a Test Print:

• Go to the printer's settings and perform a test print. This can help determine if the issue is with a specific document or the printer itself.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,