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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Installed new print cartridges, but Im getting an error that says they are damaged. I tried everything.

3 REPLIES 3
HP Recommended

This is for my Officejet Pro 8610. New HP cartridges.

HP Recommended

At this point, I just need someone to send me their used HP951XL cyan and yellow cartridges so I can clear the "bad cartridges" error for them.

HP Recommended

I'd pay for them.

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