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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- New black cartridge won't print on deskjet 2632

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11-04-2020 04:12 AM
I just installed a compatible black ink cartridge in my deskjet 2632. It still prints colour from original cartridges, but will not print the black, meaning my document has black text missing.
11-19-2020 09:59 AM
Welcome to HP Community
I have gone through your Post and would like to help
Please follow the instructions in this Link: https://support.hp.com/in-en/document/c05379368 and let me know how it goes
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee