New but "expired" 952XL cartridge not accepted by HP OfficeJet Pro 8710

[Pumatrax]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: New but "expired" 952XL cartridge not accepted by HP Officej... - HP Support Community - 8235988

Reply:

I have the OfficeJet Pro 8710

[Betty0610]

@Pumatrax

Welcome to the HP Support Community.

• Are you sure this is an HP genuine ink cartridge?
• Validate this by clicking here - HP Anti-Counterfeit and Fraud (ACF) Program

If this is a genuine HP ink cartridge, I would need some information related to the ink cartridges and the printer which cannot be shared on a public post for security reasons.

I have sent you a private message, reply to the message with the required details.

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