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‎10-22-2021 04:09 PM

HP Recommended
Product: HP Envy Photo 6232
Operating System: macOS 10.15 Catalina

I just bought a new HP Envy Photo 6232 and I installed 2 cartridges shipped with.
Black cartridge doesn't work, so I can print using only tri-color cartridge.
I will use HPInstantInk, so I will receive new black cartridge as soon as possible ?

Category:
1 REPLY 1

‎10-26-2021 10:23 AM

HP Recommended

@alefavre

 

Welcome to HP Support Community! 

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

  

I have sent you a private message, reply to the message with your details. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

 

Keep me posted. 

 

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I am an HP Employee

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