No Ink for HP ENVY

[Craneli2009]

Yep, I’m with all of you. No 67 ink anywhere. I had made the mistake of trying the HP membership for a 2 month trial, but they monitor your every move. It’s creepy. I didn’t know how many sheets I’d use in school, it kept emailing me that I had gone over my sheet usage and I’d be charged. How can they charge me for paper I bought? They control if you can use the ink in your printer too. I will be sure to let every site know how terrible this product is. Scam alert forsure. No ink and membership is like Big Brother and wants to charge you for your own paper. 

[TEJ1602]

@Craneli2009, Welcome to HP Support Community!

Refer to the document https://support.hp.com/in-en/document/c03767639 to understand how HP Instant Ink works.

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Claire200]

Okay, first it isn't a scam. The ink program is so you can get ink instantly at your door. It's your job to pick the best ink plan for you. They go off of paper because if they went off of ink, you would literally be charged insane amounts of money. So here is an example of how it works:

Lets just say I print 70 pages out every month, I would pick the plan that allows me to print up to 100 pages. Every month they charge me a fee of $3.99 for 100 pages. Any pages I didn't use rollovers to the next month.

On the ink plan, they are not charging you for ink. That means, if you run out of ink, they send it to right away. They keep track of how much ink you are using so when you are near running out, they can ship one off to you in time so you'll never be out of ink. The ink they send you is also bigger than the 67XL ink. Which means the ink will last you awhile.

67XL ink is like 40 bucks. If you use two of the bigger ink cartridges from the ink program, you are literally saving money.

Hope this helps!