No black Ink ?

[8D1]

they say to replace ink. I need black they have not been sending. Been asking for 2 months now. No response  from anyone. So can not change any of my ink at this time.  I have plenty of color.  Thanks Deb

[A_Gayathri]

Hi @8D1, 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

I see that you are facing issues with your HP ENVY 5052 All-In-One Printer May I know if you are using the instant ink program 

To understand the issue and help you, please get back to me with the details listed below: 

- Exact model number of your HP Product (Click herefor information on how to find the model number). 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc. 

I hope this helps. 

Take care and have a good day. 

Gaya1239 – HP Support. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!