No black printing

[Chris1939-51]

My printer has stopped printing any black. This happened after printing a few pages of blue only. I've cleaned all clogged ink from the printer and put in a new black cartridge. 

Any suggestions please.

Thanks

Chris

[Kumar0307]

@Chris1939-51, Welcome to the HP Support Community! I’m here to help.

I understand the printer is not printing in black. Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Kindly perform the steps mentioned in this document - Black Ink Not Printing, Other Print Quality Issues

Clean the ink cartridge up to 2 times and print a test page to check the result.

If you have used 2 different black ink cartridges and the issue persists, I'm afraid the issue is with the printer.

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

Keep me posted for any other assistance.

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Have a great day!