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‎01-05-2024 05:05 AM

HP Recommended
Product: HP ENVY Inspire 7920e All-in-One Printer
Operating System: Microsoft Windows 11

Hello,

My new printer won't print in color. I have tried printing both from my computer, my iPhone and also tried to print out test pages but without color. The black works but not color.

The printer thinks the ink cardtridge is OK but no colors when printing. I have tried to aling the printerhead, clean the printerhead and also tried to remove the cartridges and then inserted them again but it won't solve it. The plastic is of course removed from the cartridge. Any idea?

Thanks!
//Rikard

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