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‎08-11-2023 02:51 PM

HP Recommended

Instant ink didn’t send me any cmyk so i ended up running out of ink. Bought some hP ink from Amazon and it won’t work like it’s not allowed! Fuming as now I’m stuck for 10!days until it arrives. Does anyone know how to get my full hP cmyk ink to work?

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1 person had the same question
1 REPLY 1

‎08-14-2023 08:00 AM

HP Recommended

Hi @Jane-11,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I suggest that you follow the steps from this document to turn off web services. (Click on the word document to open the web page).

Now try to use the cartridges from the store.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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