No set up ink

[Adski]

I was given an open box model and it did not come with the set up ink. Is the printer now trash? I even signed up for instant ink and it will not work. 

[KrazyToad · Accepted solution]

@Adski

Welcome to HP Support Community

I would like to help

We could try changing some settings in the Support Menu and then try using regular cartridges

Please check your Inbox for instructions

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Adski]

This did not work. 😢

[Adski]

Was not solved 🤦🏻‍♀️

[KrazyToad]

I suggest you contact HP Support in your region for replacement Setup cartridges

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you