Non HP Branded Ink

[dbybe123]

I just discontinued my HP Instant Ink subscription and am wondering if I will be able to use non HP branded ink in this printer.  Deskjet 2755E.  Thanks.

[Irfan_06]

Hi @dbybe123,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to help you. 

I see that you are looking for information on using non-HP ink cartridges on your printer.

Please refer to the below links for more information related to your issue.

https://support.hp.com/us-en/document/ish_1692853-70737-16

https://support.hp.com/hk-en/document/c05308850

https://support.hp.com/us-en/document/ish_7470520-7449625-16?

If you are using generic or Non HP ink cartridges and the above links do not help. You will have to contact the generic ink cartridge manufacturer to assist you further with it or you will have to use genuine HP ink cartridges to resume printing.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[Irfan_06]

Hi @dbybe123,

If you have cancelled the instant ink service:

You can continue printing with Instant Ink supplies until the end of your current billing cycle.

At the end of the billing cycle, you must remove Instant Ink cartridges and purchase Original HP Ink or Toner directly from the retailer of your choice to continue printing. Instant Ink cartridges only work in enrolled printers.

Your final monthly charge comes at the end of the billing cycle.

The Paper Add-on service ends with your Instant Ink service.

Note: HP Instant Ink is based on the pages you print, not cartridges or shipments you receive. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Irwin6

HP Support