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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Non-HP Chip Block issue for Cataridges

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06-23-2025 08:44 AM
Hi,
I have replaced color ink cartridges with Non HP cartridges. Printer is getting the error message "Indicated Cartridges blocked for containing Non HP Chip". Can you please help me?
Thanks,
Naga
06-23-2025 08:57 AM
Welcome to the HP English Community --
Sorry, No -- we cannot help.
The printer is protected by embedded Dynamic Security -- it is not intended to be used with Non-HP chipped ink products.
Reference: HP Printers - Dynamic Security Enabled Printers
Product Description Disclaimer | This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. More at: |
Product Description Disclaimer URL |
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