Non HP cartridges

[Jaize]

Office jet pro 8020. Non HP cartridges rejected. How can I print with them?

[Dragon-Fur]

@Jaize 

Welcome to the HP User Community.

The short answer:

Printer is built to use HP chipped ink cartridges.

Non-HP cartridges are not supported and cannot be used.

The printer is protected by Dynamic Security that prevents use of non-HP ink products.

All Firmware updates applied to the printer - from the first firmware installed when the printer was made - and all thereafter, enforce the Dynamic Security restrictions.

References  / Resources

Datasheet HP OfficeJet Pro 8020 All-in-One Printer 

HP OfficeJet 8020/OfficeJet Pro 8020/OfficeJet Pro 8030 All-in-One Printer series Firmware Update 

Read the Description

Which Ink Can be Used in the Printer?

HP Ink - Learn About Supplies

Calls / Provides link to:

HP Printers - Dynamic Security Enabled Printers

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet Pro 8020 All-in-One Printer 

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[ertyu]

Shocking. Absolutely shocking that this is not made VERY CLEAR on the packaging of the printer when buying it. I cannot believe this is even legal. I will NEVER buy a HP product again and this one is going straight into the bin. 

[Dragon-Fur]

@ertyu 

Consider your message received.

We do not judge what people do.

We are a Community of owners and users of HP and other technology.

If this or any electronics product does not meet your needs,

If your local community supports a recycle centre for this type of material,

Please take the product to the centre or have it picked up.

The large printer manufacturers all design and build decent products.

I hope you find a printer that meets your requirements.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.